Case Studies
Affinity Sutton

Via the Landmark® Analytics division, the housing association has been able to apply ‘door level mapping’ to all property assets contained within its data warehouse and GIS platforms, providing a highly accurate picture of all properties. The organisation’s staff can now map repairs performance, long-term voids, tenant demographics or view issues as mapped clusters, enabling Affinity Sutton to develop enhanced improvement strategies.

Company background - “Affinity Sutton is a location-based business and the GIS visualisation of our asset and tenant information is a critical component of our Business Intelligence suite. The ability to visualise our information down to door-level accuracy gives our Asset and Housing staff a picture of their properties and patches that a spreadsheet could not convey.

Whether we are mapping repairs performance, long-term voids or other information, the visualised data gives us the ability to better understand clustered issues and begin to develop improvement strategies.” (Julian Pimm-Smith, Head of Business Intelligence of Affinity Sutton) Via the Landmark® Analytics division, the housing association has been able to apply ‘door level mapping’ to all property assets contained within its data warehouse and GIS platforms, providing a highly accurate picture of all properties. The organisation’s staff can now map repairs performance, long-term voids, tenant demographics or view issues as mapped clusters, enabling Affinity Sutton to develop enhanced improvement strategies.

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“Our Active Asset Management performance models are incredibly complex. They cover hundreds of detailed attributes over periods of 30 years on tens of thousands of properties. The mapping of that data therefore turns huge sprawling datasets into clear drillable graphics, from the entire country, down through regions and estates, or even down to a single property and its individual financial and qualitative performance. This level of detail is essential for our operation and provides our mobile officers with the ability to access the information they need, via hand held devices, revolutionising operational delivery.”

Julian Pimm-Smith, Head of Business Intelligence of Affinity Sutton

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